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Independently Owned. Locally Managed. Your Trusted Restoration Partner.
Building Trust, Delivering Excellence — that's more than a slogan. It's the standard every member of our team lives by, on every project, in every community we serve.
Veteran OwnedFamily Owned
IICRC Certified24/7 Available
<1 Hour Response
Local & Independent
When disaster strikes, you need a partner you can trust.
Edmondson Restoration was built on one simple belief: your property deserves to be treated like our own—with honesty, expertise, and the urgency your situation demands.
✓Independently owned — decisions guided by community, not corporate.
✓24/7 emergency response — on-site in under 1 hour, always.
✓One team, complete service — from emergency response through final reconstruction.
What Sets Us Apart
01
Local Roots
Unlike national franchises, we're invested in this community. Our reputation is built one restoration at a time, and we protect it fiercely because these are our neighbors.
02
Your Values
Empathy. Communication. Integrity. Positivity. Teamwork. These aren't buzzwords—they're how we operate on every single project, every day.
03
One Company
We handle everything from the emergency call to the final walkthrough. No handoffs, no surprises, no wasted time coordinating with multiple contractors.
Our Core Values
Empathy
We put ourselves in your shoes. We understand that property damage is stressful, and we approach every situation with genuine care for your wellbeing and peace of mind.
Communication
We keep you informed every step of the way. No surprises, no jargon—just clear, honest updates so you know exactly what's happening and why.
Integrity
We do what we say. Honest assessments, transparent pricing, and straightforward communication. Your trust is everything to us.
Professionalism
Our IICRC-certified technicians use the latest equipment and techniques. We invest in continuous training because your property deserves the best.
Positivity
Even in difficult situations, we bring a positive attitude and solution-focused mindset. Your problem is our mission, and we stay committed until it's resolved.
Teamwork
We work together internally and partner with your insurance adjusters, contractors, and other professionals. Better coordination means faster recovery for you.
Our Offices
📍
Rock Hill Office
220 Workman St S, Rock Hill, SC 29730
888-742-3085
24/7 Emergency Response
📍
Columbia Office
400 Northeast Dr F, Columbia, SC 29203
888-742-3085
24/7 Emergency Response
Why Independently Owned Matters
There's a big difference between working with an independently owned restoration company and a franchise operation:
Independent Companies (Like Edmondson):
- ✓Local decision-making means faster responses and more flexibility
- ✓Profits stay in the community, funding better training and equipment
- ✓One owner/manager who has a personal stake in reputation and quality
- ✓No pressure to hit corporate metrics that might not align with your needs
- ✓Relationships with local insurance adjusters and contractors built over years
Franchise Companies:
- ✗Decisions made at corporate headquarters, sometimes hundreds of miles away
- ✗Pressured to upsell services or cut corners to hit corporate profit targets
- ✗Franchise owners may have less experience or training than promised
- ✗Inconsistent quality across locations; one franchisee's mistake affects the brand
- ✗Profits leave your community
When you work with Edmondson, you're supporting a local business with deep roots in the community. That matters.
Our Leadership Team
Jim Edmondson
President, Owner
A Navy Veteran with extensive management and technical experience across multiple industries, Jim founded Edmondson Restoration in 2018 with a clear vision: to build a company that follows a code of ethics unmatched in the industry. His mission was simple—build trust with customers and deliver excellent service at every turn. Under Jim's leadership, Edmondson has grown from a startup to one of the most trusted restoration companies in South Carolina and the Charlotte Metro area.
Kyle Edmondson
Vice President, Owner
Kyle is proof that passion makes all the difference. A licensed home builder and general contractor with nearly a decade of restoration industry experience, Kyle brings both technical expertise and construction credentials to every project. He's driven by a desire to continuously learn, improve, and push the business to be the best it can be. Kyle's deep understanding of building codes, construction practices, and restoration techniques—combined with his genuine enthusiasm for the work—keeps Edmondson at the forefront of the restoration industry.
Our Team
David Edrozo
General Manager
David brings over 30 years of restoration experience to the table. He started as a technician and worked his way up to General Manager—a career path that shows his deep commitment to the industry and his expertise.
Steve Rebl
Vice President, Business Development
Steve comes to Edmondson with over 20 years of experience in sales and customer service. His focus is building strong partnerships and ensuring every customer interaction reflects our commitment to excellence.
Alonzo Sampson
Mitigation Manager
With over 8 years in the restoration industry, Alonzo helps facilitate and run projects out of our Columbia location, ensuring rapid response and expert execution on every job.
Reggie Keith
Mitigation Manager
Reggie brings a wealth of knowledge about the restoration industry and helps facilitate and run projects out of our Rock Hill location, ensuring our Rock Hill area customers receive the same rapid, expert response we're known for.
Frequently Asked Questions
How quickly can you respond to emergencies?+
We offer 24/7 emergency response with a target response time of under 1 hour in our service areas (Rock Hill, Columbia, and surrounding communities in South Carolina and the Charlotte Metro area). We understand that in water damage, fire damage, and mold situations, every minute counts, so we staff our emergency line around the clock.
What if I call on a weekend or holiday?+
Our emergency line is always available—24/7, including weekends and holidays. There's no wait, no on-call rotation. Call 888-742-3085 and speak to someone immediately who can dispatch a team to your property.
Do you handle both initial response and full restoration?+
Yes. One team handles everything from emergency mitigation (water extraction, boarding up, etc.) through final reconstruction. This continuity means fewer handoffs, better communication, and faster results.
Do you work with insurance companies?+
Yes. Our team regularly coordinates with insurance adjusters, and we handle the documentation and communication on your behalf. We'll work directly with your insurance to streamline the claims process.
Are your technicians certified?+
Yes. Our team holds IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications, which is the industry standard. We also participate in ongoing training to stay current with the latest techniques and best practices.
What makes Edmondson different from other restoration companies?+
Several things set us apart: Independent ownership means we make decisions in your best interest, not based on corporate directives. Local presence means we know the community and have a real stake in our reputation. One team handles everything from emergency response through final reconstruction. Personal attention from an owner/manager who stands behind the work. Transparency in pricing and timeline estimates.
Do you charge for emergency calls or estimates?+
We never charge a trip fee. We'll come onsite and evaluate the damage, explain what needs to happen next, and work with you or your insurance carrier to provide an estimate for the work needing to be done.
Can I trust an independent company to handle a big restoration project?+
Absolutely. In fact, many customers find they prefer working with independent companies because of the personal attention and accountability. We have the same certifications, insurance, and credentials as national franchises—but with the flexibility and personal touch of a local business.
Are you licensed and insured?+
Yes. We're fully licensed and insured in both South Carolina and North Carolina. We carry comprehensive general liability and workers' compensation insurance, so you're protected.
How long does a typical restoration project take?+
It depends on the extent of damage. A small water leak might take a few days; a major fire or flood might take weeks. During your initial assessment, we'll provide a realistic timeline. We'll keep you updated throughout, especially if anything changes.
Certifications & Credentials
Our commitment to excellence is backed by industry-recognized certifications and ongoing professional development.
IICRC CertifiedIndependently OwnedInsurance Carrier Approved24/7 Emergency ResponseLicensed & Insured — SC & NC
What Our Customers Say
“Edmondson Restoration is amazing! Pipe broke at night on a weekend. They were at my house in 30 minutes. Alonzo & Cody worked so hard to clean up all the water. They were very pleasant and professional. We were very pleased with the services provided and highly recommend them.”
Jean Likes
Columbia, SC • Water Damage Restoration
“Kyle and his team are awesome. Kyle and the front office were very helpful during a stressful time. From over communication to speaking with adjuster they lead the way. His team that came out and did the work were professional and knowledgeable. Would recommend again.”
Brent Brazell
Columbia, SC • Emergency Water Damage
“Edmondson Restoration was great! Kyle was quick to come out and quick to get our water leak issue resolved. He kept us informed and his entire team was very professional.”
Crystal Malave
Lexington, SC • Water Damage Restoration
“I had water damage that destroyed a new bathroom and Edmondson Restoration made it new again. From the ceiling, walls and tile my bathroom looks exactly as it did before and I couldn't be happier with the professionalism I received at every angle.”
Brenda Cable
Rock Hill, SC • Water Damage Restoration
“I'm so glad we found Edmondson Restoration. Kyle and his crew came out and got rid of the mold we had in our walls and ceiling. They were so knowledgeable, fast and meticulous with their mold removal. I would highly recommend them!”
Kelly Barrett
Rock Hill, SC • Mold Remediation
“We called and they came out the next day. They were so diligent and knowledgeable. They answered all of our questions and we felt like they were truly looking out for our best interest. We highly recommend using Edmondson!”
Kelsey Gurry
Charlotte, NC • Emergency Water Damage
Ready to Work with Us?
Whether it's an emergency or a planned restoration project, Edmondson Restoration is here for you—24/7.